Heathoody is an intermediary platform where the products of various suppliers are sold.

To show our customers that Heathoody is a serious and transparent webshop, you will find the details of the company below.

Dispute resolution
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr. You can find our e-mail address in the imprint above.

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Why do we not have a telephone customer service?
In order to set up a telephone customer service, there must be permanent staff who can be reached by telephone at all times. This means that an office and telephones have to be purchased and/or rented. Without all these costs, we can offer you more competitive prices. Lisa is available every day of the week via our email address info@pretenoris.nl. Lisa responds to 99% of our emails within 24 hours. Lisa's passion and mission is to make and keep our customers as happy as possible, so Lisa likes to go the extra mile.